+ CASE STUDIES — REAL JOBS, REAL NUMBERS +
Worst days, fixed.
Real jobs that show how we work when it matters: the challenge, the approach, and exactly what came back.
Hiring a plumber · WESTERN SYDNEYHiring a plumber? 12 essential questions to ask firstTwelve questions to ask a plumber before you agree to anything: licence, insurance, written quotes, pricing, warranty, and the NSW compliance paperwork you should end up with.READ CASE STUDY →
LEAK DETECTION — STRATA · EASTERN SUBURBSOne ceiling stain, three flats, and a leak nobody could findWater through a top-floor ceiling in a 1930s Bondi block, blamed on the flat above for two years. Acoustic tracing found it two floors up, in common property.READ CASE STUDY →
3 hrs
TIME TO LOCATE
HOT WATER — SAME DAY · HILLS DISTRICTCold shower at 7am, new heat pump running by 4pm in Castle HillA dead 315L electric tank for a family of five — replaced same-day with a heat pump that cut their hot water running costs by around 70%.READ CASE STUDY →
9 hrs
CALL TO HOT WATER
COMMERCIAL — AFTER HOURS · RYDE & MACQUARIE PARKRiser replacement in a working office tower, with nobody sent homeA failing cold water riser in a Macquarie Park tower, replaced across four weekends without a single tenant losing a trading day.READ CASE STUDY →
11
FLOORS SERVED
BATHROOM — STEEP BLOCK · SUTHERLAND SHIREA downstairs bathroom below the sewer main, and the pump that made it possibleA Como renovation put a bathroom on a level below the street sewer. A properly specified pump system made a layout two builders had called impossible.READ CASE STUDY →
Steep
FALL TO THE RIVER
EMERGENCY — BURST MAIN · SYDNEY CBDCafé back trading by lunch after a burst main flooded the kitchenA 6am call, water over the kitchen floor and a full weekend of trade at stake — isolated in 40 minutes, repaired and certified before the lunch rush.READ CASE STUDY →
38 min
RESPONSE TIME
HOT WATER — COASTAL STRATA · NORTHERN BEACHESTwelve hot water systems, one salt problem, and a block that stopped replacing them yearlyA Manly block was replacing corroded hot water units almost every year. Switching to coastal-rated systems with a servicing schedule stopped the cycle.READ CASE STUDY →
12
UNITS REPLACED
CCTV & RELINING · NORTH SHORERoots in a 90-year-old sewer, fixed without breaking sandstoneA Lane Cove home blocked every winter. Excavating through sandstone would have cost more than the pipe was worth — relining fixed it without a trench.READ CASE STUDY →
22 m
PIPE SURVEYED
BLOCKED DRAINS — RELINE · INNER WESTNinety years of tree roots, one afternoon of relining in MarrickvilleA terrace sewer blocking every few months for years. CCTV found root balls at three joints — cleared, relined and root-free without lifting a single paver.READ CASE STUDY →
14 m
PIPE RELINED
GAS FITTING — COMMERCIAL · SOUTH WEST SYDNEYA failed gas compliance check, and a kitchen trading again in 48 hoursA Liverpool restaurant failed its gas compliance inspection days before reopening. Re-piping the appliance run and certifying it got them trading on schedule.READ CASE STUDY →
48 hrs
TIME TO CERTIFY
BLOCKED DRAINS — TRADE WASTE · FAIRFIELDSix restaurants, one shared drain, and the end of monthly blockagesA Cabramatta strip was blocking roughly monthly. The arrestors were sized for a fraction of the trade actually going through them.READ CASE STUDY →
6
TENANCIES
COMMERCIAL — COMPLIANCE · WESTERN SYDNEYForty-one backflow devices, one compliance calendar for a Parramatta portfolioA property manager inherited 11 buildings with lapsed, unknown and untagged devices. We audited, tested and consolidated everything into a single annual program.READ CASE STUDY →
41
DEVICES REGISTERED
EMERGENCY — SURCHARGE · ST GEORGESewage through the laundry on a king tide — and the valve that stopped itA Brighton-Le-Sands home flooded internally whenever heavy rain met a high tide. The blockage was never on the property — a non-return valve was the answer.READ CASE STUDY →
5
PRIOR CLEARS PAID FOR