COMMERCIAL — COMPLIANCE
Forty-one backflow devices, one compliance calendar for a Parramatta portfolio.
01 — PROJECT OVERVIEW
A commercial property manager took over an 11-building Parramatta portfolio and discovered the previous contractor's backflow records were a shoebox of paper — 17 devices already overdue with Sydney Water.
02 — THE CHALLENGE
Nobody knew how many devices actually existed, several TMVs in medical tenancies had no service history at all, and overdue notices were arriving with the threat of fines building by the week.
03 — OUR APPROACH
1Every site walked and every device photographed, tagged and logged into a single asset register.
2All 41 backflow devices tested by our accredited technicians over eight working days; three failed units rebuilt on the spot.
3Twelve TMVs serviced and certified to AS 4032.3, prioritising the medical suites.
4Due dates aligned into one annual testing window with a single invoice and automatic lodgement.
04 — THE OUTCOME
✓All 41 devices compliant inside a month, from 17 lapsed at handover.
✓One reminder, one visit window and one invoice a year.
✓Sydney Water overdue notices stopped arriving.
✓Around 40 hours of annual admin off the manager's desk.